Introduction
In accordance with the UK General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Sangam Surgery. This is commonly known as a subject access request (SAR). Data subjects have a right to receive:
- Confirmation that their data is being processed
- Access to their personal data
- Access to any other supplementary information held about them
Options for access
As of April 2016, organisations have been obliged to allow patient’s access to their coded health record online. As of April 2020, this service now enables the patient to view their prospective full medical record. Prior to accessing this information, you will have to visit the organisation and undertake an identity check before being granted access to your records.
In addition, you can make a request to be provided with copies of your health record. To do so, you must submit a SAR form. This can be submitted electronically and the SAR form is available on the organisation website. Alternatively, a paper copy of the SAR is available from reception. You will need to submit the form online or return the completed paper copy of the SAR to the organisation. Patients do not have to pay a fee for copies of their records.
Online access
If you are over 16, please download the NHS App to access your medical records. Please click on the link further information.
If you are Under 16s, Carers, Parents or Guardians, please contact the surgery to request the online access.
Paper/Electronic request for the copies of medical records.
You can make a request to be provided with copies of your health record. To do so, you must submit a SAR form. This can be submitted electronically or in person. The SAR form is available on the organisation website. Alternatively, a paper copy of the SAR is available from reception. You will need to submit the form online or return the completed paper copy of the SAR to the organisation. Patients do not have to pay a fee for copies of their records unless the request is ‘excessive or manifestly unfounded’. The charges will be reasonable as what described in Data Protection Act 2018.
Prospective/Future Health records
As from September 2023, if you are over 16 and newly register to Sangam Surgery then you can see your prospective (future) full general practice Health records including your lab results and
documents through NHS app. You will only see the information once it entered or filed into your records held in the clinical system we use- EMIS. The reason for the change is to provide better access to your health information.
Time frame
Once the SAR form is submitted, Sangam Surgery will aim to process the request within 28 days; however, this may not always be possible. The maximum time permitted to process SARs is one calendar month.
Exemptions
There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.
Data controller & Data Processor
The data controller is Sangam Surgery and the Data Processor is Ms Meenakshi Battu and should you have any questions relating to accessing your medical records, please ask to discuss this with the named data controller.
Ms Meenakshi Battu
Sangam Surgery – Data Processor
If you are looking for your medical records or any supplementary information, please fill in the following form and submit them at the surgery reception desk
