Sangam Surgery
020 8911 8378

IMPORTANT CHANGES TO THE WAY YOU ORDER REPEAT PRESCRIPTIONS

Please note, with effect from the 1st October 2022, we will no longer be taking requests from pharmacies.

If your medicine is ordered on your behalf from your pharmacy, you will now need to order it from the surgery. Your prescription requests will now be managed by yourself and your surgery. Please be assured that this change WILL NOT affect your supply of medication or the collection and delivery service that is currently in place.

How to order your repeat prescription from the 1st October 2022;

Whichever method you use for ordering a repeat prescription, it takes 48 hours to process. If you need it sooner then please tell reception so they can alert the doctor.

How to order your repeat prescription

Patient online access/ myGP app

The easiest way to order a repeat prescription is myGP app

Download myGP app on your smartphone and the request the prescription digitally. Go to the medication section and then tick the prescription you want.

If the medication you need is not on the list then use the ‘make a custom request’ section and type your request in the box.

Online consultation

Log in our website www.sangamsurgery.nhs.uk/services/online-consultation and click on ‘go to online consultation now’. After that fill out the medication request form to order your repeat prescription.

Via Email

We encourage patients to use online services however if this is not possible prescriptions can be emailed to the practice.  Our email address is sangam.prescriptions@nhs.net

Please note emails are not secure and we cannot be responsible for any emails which do not reach us or are sent to the wrong recipient.

In person

You can do this by returning the right hand tear-off slip from a previous prescription with the required medications ticked, or by submitting a handwritten request.

Please put this repeat prescription request in the repeat prescription box available at the front door of the surgery, or hand it to the Receptionist.

By post

You can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.

Please note we are unable to accept repeat prescription requests by telephone.

Medication reviews

The Doctors/Pharmacist at Sangam Surgery regularly review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

 

Collection of Prescriptions

Please note for the collection of prescriptions, you don’t need to come to the surgery nominate a pharmacy of your choice and we will send the prescription electronically. Some drugs have to be printed and needs to be collected from surgery, if that the case we will inform you.